Most organizations still struggle with two major IT-related issues that are often at odds with each other: keeping their IT Services and infrastructure operating at optimal levels of performance, and simultaneously managing the spiraling costs associated with that goal. Add to that the breakneck pace of new technology emergence and adoption—services that enterprise users need available to them sooner rather than later to remain competitive—and you have a perfect storm of IT complications. Most companies spend an inordinate amount of time and investment dollars trying to keep these opposing forces balanced. That is where Smallboard brings its indepth expertise to Manage Services of our client with offering different inductry expertise Model we offer.
Smallboard is a pioneer in the IT Staff Augmentation industry. Since 1999 we’ve helped Fortune 500 and small large mid-size clients achieve their business goals by providing high quality IT talent globally. We’re all about finding the right people, with the right skills, for the right oppurtunity.
We bridge the IT talent demand-supply gap through an innovative, best-in-class recruiting engine, backed by a dedicated client-centric service focus. The result? Over 90% of our clients rank us in their top 3 suppliers by performance.
We bridge the IT talent demand-supply gap through an innovative, best-in-class recruiting engine, backed by a dedicated client-centric service focus. The result? Over 90% of our clients rank us in their top 3 suppliers by performance.
We offer staff augmentation, team services (T&M and SOW) and direc t hire models and can help you quickly ramp up your team to meet your organizational and business objectives.
Our key factors
Client-centric model with dedicated teams
Domain- and skill-specific recruiting
24×7 recruiting engine process is our unique model for speedy turnaround
Global coverage with multiple offices across 2 countries
Consistently achieving high rate of candidate retention, well above industry standards
Our rich understanding of the Application Development process helps us to quickly understand, solve and enhance your existing applications so that your business can stay in tune with the technological advancements and provide the efficiency and output that you require. It is absolutely crucial that we are able to understand your existing architecture to be able to migrate (or) upgrade your application while maintaining reliability.
We play roles with
- Architecture and Consulting / Scaling existing application to handle increase in user base
- Modernize application to improve performance issues with current application portfolio
- Improve user experience and portability of applications
- Study and Re-Engineer your business processes
- Reduce cost associated with poorly documented Legacy Systems
- Migrate existing application to a Cloud Environment / Expose Legacy Systems as Web Services
- Convert Legacy Programs to Packaged Applications / Integrate/Enhance Applications from different platforms
- Assess Application Portfolio and provide Risk Management Plan
Smallboard with its large base of Resources located Globally is well equipped to be able to provide Infrastructure Services that can help you manage and maintain your infrastructure. We follow up ITIL Standards as part of our Processes and provides Managed IT services to help reduce the risks associated with IT outsourcing, reduce IT complexity, lower system maintenance and management expenses, and significantly increase the value organizations derive from their technology investments. Our managed services offering a enable worry-free management using SLA driven Business Outcomes and managing the risks related to service transition and Operations. Here is a list of some of the Infrastructure services that we can deliver.
- Cloud Infrastructure Services
- Network and Secirity Services
- Data Center Services
- Devops and Continuous Integration
Smallboard have a very unique Product Development and Digital Solutions approach that enables innovation driven digital transformation for our customers, enterprises and software product companies.
We possess deep expertise in digital technologies such as Cloud Computing, Edge Computing, Data Science & Analytics as well as AR/VR and Robotics. We help building products with advanced architectures in IoT and Digital Twin to enable organizations to realize innovation in their digital transformation journey. We are not such analyze technology but adding our deep-domain expertise help businesses build industry-aligned products and solutions to achieve faster time-to-market and improved digital experience.
Our product development services include:
Our product development services include:
- End-to-end services from ideation to deployment
- Product consultation and support services with an NDA
- Product enhancement and business flow optimization
- MVP (Minimum Viable Product) development and launch
- Product development skills that reduce overhead expenses
- Technology-driven production schedules that reduce time to market
- Enhanced Product Development and Support Services
- Complete product development
- Product migration
- Industry-Leading Results
Smallboard proven with its onsite model as well Hybrid Onsite/Offshore model makes it the expert in providing support services for large Small and medium size enterprises.
Our pool of experts can help support your applications in 24/7 model at low costs and high-efficiency. We provide support in 3 major categories starting with Help Desk Services (Level 1), Combine Onsite/Offshore Team Support (Level 2) and Major Enhancements Support (Level 3). which benefit with
24/7 Help Desk : Helps to monitor and input issues into call log and forward all issues to the Support Team while also solving basic procedural issues
Our Support Team : Primarily handles L2 support along with KT and support transition to Offshore Support Team while also interfacing wth Client Team and other L3 Support Teams
Variable Project Team :Handles major enhancements and developments whenever required in an on-demand model(Can be provided both as T&M or Fixed Cost enhancements)
The Support model can be extended as a Fixed-Cost Support offering (or) can be a variable-cost model where resources are added flexibly on-demand.
- Bridging the gaps between Application Development, Technical Support and Operational Areas
- Production processing and off-hours support
- Developing SOP’s and Play Books for identifying and rectifying problem situations
24/7 Help Desk : Helps to monitor and input issues into call log and forward all issues to the Support Team while also solving basic procedural issues
Our Support Team : Primarily handles L2 support along with KT and support transition to Offshore Support Team while also interfacing wth Client Team and other L3 Support Teams
Variable Project Team :Handles major enhancements and developments whenever required in an on-demand model(Can be provided both as T&M or Fixed Cost enhancements)
The Support model can be extended as a Fixed-Cost Support offering (or) can be a variable-cost model where resources are added flexibly on-demand.
Our rich understanding of the Application Development process helps us to quickly understand, solve and enhance your existing applications so that your business can stay in tune with the technological advancements and provide the efficiency and output that you require. It is absolutely crucial that we are able to understand your existing architecture to be able to migrate (or) upgrade your application while maintaining reliability.
We play roles with
We play roles with
- Architecture and Consulting / Scaling existing application to handle increase in user base
- Modernize application to improve performance issues with current application portfolio
- Improve user experience and portability of applications
- Study and Re-Engineer your business processes
- Reduce cost associated with poorly documented Legacy Systems
- Migrate existing application to a Cloud Environment / Expose Legacy Systems as Web Services
- Convert Legacy Programs to Packaged Applications / Integrate/Enhance Applications from different platforms
- Assess Application Portfolio and provide Risk Management Plan